Change Payment Method

You can set your payment method on MasteringBOX when you are placing a new order or after a failed payment. Currently it is not possible to change the payment method on an active subscription with a valid payment method. Here’s how to update your payment information in each scenario:

1. Updating Payment Method During a New Order

When placing a new order on MasteringBOX, you have the opportunity to select and update your payment method:

• Select Payment Method: On the order page, you’ll find an option to choose your preferred payment method.
• Add New Payment Details: If you wish to use a new payment method, enter the relevant details in the provided fields.

• Complete Required Fields: Ensure all necessary information is accurately filled out, including your country selection.
• Accept Terms and Conditions: Review and agree to the Terms of Service and conditions to proceed with the transaction.

By completing these steps, you can seamlessly process your order with the updated payment method.

2. Updating Payment Method After a Failed Payment

In the event of a payment failure, MasteringBOX allows you to update your payment information through your account settings:

• Access Account Management: Log into your MasteringBOX account and navigate to the “Manage Account” section.
• Navigate to Billing & Plans: Within the account management area, select “Billing & Plans” to view your current payment details.
• Update Payment Information: Here, you can modify your existing payment method or add a new one to resolve the payment issue.
• Verify and Save Changes: After updating, ensure all information is correct, accept the terms and conditions, and save your changes.

Promptly updating your payment details after a failed transaction ensures uninterrupted access to MasteringBOX services.

Conclusion

Regularly reviewing and updating your payment information is crucial for a smooth experience with MasteringBOX. By following the outlined steps, you can effectively manage your payment methods, whether during a new order or after a payment failure. Accurate information and adherence to terms and conditions facilitate seamless transactions and continuous access to our services.